Remote control

The Remote Control tool lets you connect to your Linux terminal through a web-based ssh. Using the Remote Control feature you can remotely debug issues on your edge devices.

Opening remote control session

To begin a Remote control session, click on the Remote Control column at the Devices table. A window will popup with a random generated Secret Key. You will also notice a time counter, during the shown time, a few processes will run to open the session. When the time reaches zero, a link to the remote control session will be popup.

Click on the link, a new tab will open with a place to enter the Secret Key from the previous stage. Enter that key and fill the ssh details, like the username to connect. Clicking on Connect will open a live ssh session in the same browser tab.

Experiencing issues with the Remote control? Refer to the troubleshooting guide.


In order to use the Remote Control tool, please verify the next points:

  1. ssh-server and ssh-clientmust be installed on the device.

  2. the root user must exist and be enabled.

Please note that NO ports need to be open on the device or the firewall for the remote control to work.

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